PRIVACY
POLICY
Last updated: February 2026 · Murcia Production Service
Murcia Production Service ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection (LOPDGDD).
Data Controller
Company: Murcia Production Service
Address: Calle Ermita de los Remedios 11–13 Bajo, 30006 Puente Tocinos, Murcia, Spain
Email: info@murciaproductionservice.com
Phone: +34 968 300 463
Data We Collect
We collect personal data only when you voluntarily provide it, including through our contact or quote request form:
- Full name
- Company or organisation name
- Email address
- Phone number
- Project subject and service interest
- Any additional information you choose to include
We also automatically collect limited technical data (IP address, browser type, pages visited) via server logs and analytics tools for security and performance purposes.
How We Use Your Data
We process your personal data for the following purposes and legal bases:
Data Sharing & Transfers
We do not sell your personal data. We may share it with trusted third-party processors only as necessary:
- Email delivery provider (Resend) — to send transactional emails
- Hosting provider (Cloudflare) — for website infrastructure
- Legal or regulatory authorities — when required by law
All processors are bound by data processing agreements and comply with GDPR. Data may be processed outside the EEA only with adequate safeguards (e.g. Standard Contractual Clauses).
Retention
We retain personal data only as long as necessary for the purposes described above, or as required by Spanish law. Enquiry data is typically deleted after 24 months of inactivity. Client project data is retained for up to 5 years for legal and accounting purposes, then securely destroyed.
Your Rights
Under GDPR you have the right to:
Access
Request a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your data ("right to be forgotten")
Restriction
Limit how we process your data
Portability
Receive your data in a structured format
Objection
Object to processing based on legitimate interest
To exercise any of these rights, email us at info@murciaproductionservice.com . You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es .
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. This includes HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.
Cookies
We use cookies and similar technologies on our website. For full details on what cookies we use and how to manage them, please read our Cookie Policy .
Updates to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our website or services after updates constitutes acceptance of the revised policy.
Contact Us
For any privacy-related questions or to exercise your rights, contact us at info@murciaproductionservice.com or write to: Calle Ermita de los Remedios 11–13 Bajo, 30006 Puente Tocinos, Murcia, Spain.